14 October 2026International edition
Vol. I · No.
14 October 2026
AI in Fashion
DAILY
The daily briefing on AI in the fashion business
Where fashion meets artificial intelligence.
Journalists and editors

Suzanne Kapner

Retail reporter, The Wall Street Journal

Suzanne Kapner is a New York based reporter at The Wall Street Journal who covers the retail beat. She writes about department stores, mall retailers, apparel brands and the way technology is changing shopping.

Facts
RoleRetail reporter
OutletThe Wall Street Journal
Based inNew York
BeatRetail, department stores, apparel, retail technology

Who is Suzanne Kapner?

Suzanne Kapner is a reporter at The Wall Street Journal, based in New York, where she covers the retail industry. Her reporting follows both individual companies and the wider forces reshaping the sector, from shifts in consumer behaviour to the economics of physical stores.

Coverage

Kapner reports on department stores, mall based retailers and apparel and fashion companies, as well as broader trends across the sector. Companies that feature in her work include Macy's, JCPenney, Neiman Marcus, Michael Kors, Ralph Lauren, Gap and Abercrombie & Fitch.

A recurring thread in her reporting is how technology influences shopping. She looks at consumer behaviour, store operations and the future of retail as online and physical channels converge. Her main areas are:

  • Department stores and their restructuring
  • Mall retailers and specialty apparel chains
  • Fashion and lifestyle brands
  • Technology, store operations and the future of retail

Her work is aimed at a business readership that follows the performance, strategy and leadership of large retail and apparel companies in the United States.

Frequently asked questions

Who is Suzanne Kapner?

Suzanne Kapner is a New York based reporter at The Wall Street Journal who covers retail.

What does Suzanne Kapner write about?

She writes about department stores, mall retailers and apparel brands such as Macy's, Gap and Ralph Lauren, and about how technology is changing shopping.

All people