29 October 2026International edition
Vol. I · No.
29 October 2026
AI IN FASHION
DAILY
The daily briefing on AI in the fashion business
Where fashion meets artificial intelligence.
Wholesale & B2B · Stories

Independent boutiques surge to 62% of wholesale transactions on Joor

Speciality retailers have increased their share from 49% in 2020 to 62% in 2025 as department stores decline 13%, prompting brands to rethink account segmentation strategies.

Modern boutique interior with clothing and accessories
Photo: Caroline Badran / Unsplash

KEY TAKEAWAYS Summary by the editors

  1. Independent boutiques now account for 62 per cent of wholesale transaction volume on Joor, up from 49 per cent in 2020.
  2. Department stores saw a 13 per cent decline in transaction volume over the same period whilst independents grew order volume by 27 per cent.
  3. Independent retailers collectively represent 74 per cent of sales volume in EMEA and 78 per cent in APAC on the platform.
  4. Brands now prioritise payment reliability and value pricing as they expand independent retailer networks to offset department store weakness.

Independent retailers have increased their share of total wholesale transaction volume on Joor from 49 per cent in 2020 to 62 per cent in 2025, according to data from the digital wholesale platform. Whilst independent retailers increased their order volume by 27 per cent since 2020, traditional department stores saw a 13 per cent decline in transaction volume over the same period. The shift marks a fundamental reordering of wholesale account priorities as brands respond to both department store closures and the growing commercial strength of speciality stores.

What is driving the rise of independent retailers in wholesale?

Independent boutiques are playing an increasingly significant role in driving growth across the global fashion sector, outpacing other multibrand formats, including department stores and e-commerce sites, according to Joor. The number of orders placed by the top 100 independent retailers on the platform grew 19 per cent year on year, and the average number of brands purchased by these retailers increased 16 per cent versus the previous 12 months.

Highly curated assortments and under-the-radar brands are some of the factors driving independent retailers' success, Joor stated in its market analysis. The platform processes over 20 billion US dollars in wholesale transactions annually across more than 14,000 brands and over 675,000 retail buyers across 150 countries.

The independent surge coincides with structural decline amongst department stores. The bankruptcy of Saks Global in January 2026 underscored challenges facing the channel, whilst Macy's large-scale store closures and Nordstrom's strategic pivot toward off-price retail reflect a broader recalibration of wholesale economics. Brands such as Hermes and Louis Vuitton have strengthened vertically integrated retail strategies with limited dependence on wholesale distribution, whilst brands such as Brunello Cucinelli and Ermenegildo Zegna have become selective about wholesale partnerships following the restructuring of Saks.

Which regions show the strongest independent retailer growth?

The trend is especially strong in the EMEA and APAC regions, where independent retailers and concept stores together now account for 74 per cent of sales volume in EMEA and 78 per cent in APAC. The Joor 100 list of top independent retailers covers retailers from 25 countries, split 49 per cent EMEA, 42 per cent North America and 9 per cent APAC.

The 2025 list featured 87 new entrants, including The Webster and Mitchells in North America, Dongliang and Beams in Asia, and Eraldo and Ekseption in Europe. Long-time standouts such as Marissa Collections in the US, Gaudenzi in Italy and Dover Street Market in the UK also return.

How are brands adapting account segmentation strategies?

Approximately 35 per cent of brands cited lower price points as a critical factor for winning new retail partnerships, a significant jump from 25 per cent three years ago, whilst 49 per cent of brands now prioritise a retailer's ability to pay on time when choosing partners, nearly doubling the emphasis placed on payment terms last year. The data suggests brands are becoming more risk-conscious as they expand independent networks.

Whilst 95 per cent of brands polled are showing new lines this season, the traditional full-sized collection is losing ground to more agile formats, with capsule collections (up to 30 per cent) and evergreen never-out-of-stock styles (up to 28 per cent) seeing a surge in popularity as brands seek to mitigate risk. The share of brands producing full new collections has declined gradually, whilst those focusing on smaller capsule collections of new styles has risen from 19 per cent to 37 per cent over the past two years.

Amanda McCormick Bacal, senior vice president of marketing at Joor, said the independent retail sector is a cornerstone of this performance, offering a level of resilience and momentum that has made it a fundamental part of brands' global strategy.

What role does wholesale play in brand profitability?

52 per cent of brand respondents reported that wholesale is their most profitable channel of distribution, and wholesale emerged not only as the most profitable but also the largest channel, accounting for, on average, 57 per cent of brands' total business, according to Joor's 2025 market survey. 93 per cent of respondents confirmed they are looking to grow their wholesale business.

The wholesale resurgence follows a period when many direct-to-consumer brands prioritised e-commerce over wholesale partnerships. As DTC companies face rising customer acquisition costs and increasing operational challenges, wholesale is becoming a crucial strategy for brands seeking growth and market positioning.

How is digital adoption changing wholesale relationships?

43 per cent of surveyed buyers said they will conduct the majority of their appointments virtually this year, up from only 35 per cent last year, as retailers continue to increasingly embrace digital buying, whilst 12 per cent of buyers said they would go entirely virtual this season, up from 6 per cent last year. The shift to digital-first wholesale accelerates relationship management across distributed independent networks.

84 per cent of buyers are looking to discover new brands, according to the Joor Wholesale Landscape 2026 whitepaper, indicating strong appetite for portfolio expansion amongst independent retailers. In 2025, there were 191,000 new connections made between brands and buyers on the platform.

What are the implications for brand resource allocation?

The 13-percentage-point swing from department stores to independent boutiques over five years requires brands to reassess sales force deployment, minimum order quantities, and service models. Managing hundreds of independent accounts demands different infrastructure than servicing a handful of major department store groups.

  • Account managers must handle larger portfolios of smaller-volume customers
  • Order processing systems need to accommodate more frequent, smaller shipments
  • Payment terms and credit monitoring become more complex across diverse counterparties
  • Merchandising support requires more tailored, localised approaches rather than chain-wide planograms

As wholesale remains the most profitable channel for 55 per cent of fashion brands, the 2026 outlook suggests that those who pivot toward independent partnerships and flexible pricing will be best positioned for the year ahead. Brands that fail to adapt account segmentation strategies to the new wholesale landscape risk ceding market share to competitors better equipped to service the independent channel.

Frequently asked questions

Why have independent boutiques grown to 62 per cent of Joor transactions?

Independent retailers have increased order volume by 27 per cent since 2020 whilst department stores declined 13 per cent over the same period. The shift reflects both structural challenges facing department stores, including bankruptcies and closures, and the commercial strength of speciality retailers offering curated assortments and stronger customer relationships.

How does the independent retailer share differ by region?

Independent retailers and concept stores account for 74 per cent of sales volume in EMEA and 78 per cent in APAC on Joor, significantly higher than the global average of 62 per cent. The trend is particularly pronounced in these regions compared to North America.

What changes are brands making to serve independent retailers?

Brands are prioritising payment reliability (49 per cent now consider ability to pay on time critical, nearly double the previous year), offering lower price points (cited by 35 per cent as important for partnerships versus 25 per cent three years ago), and shifting to smaller capsule collections and evergreen styles rather than traditional full collections to mitigate risk whilst serving more accounts.

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